• Layaway – A payment period of 30 days will be considered on items valued at $500 and up. After that point (unless other arrangements have already been made), if a balance remains on the bike, a late fee of $50/week will be instated. No penalty for paying off layaway balance early.
• Special Orders – Minimum of half of total order value required in order to place special orders. Remainder of balance to be paid when picking up item. Cancellations are subject to a restocking fee.
• Hourly Labor Rate - $80/hour
• Finished Service Bikes/Work Orders – We ask that customers pick up and pay for completed work order item(s) within 30 days of notification of their completion. We are a small, family-owned business and rely upon the turnover of work orders to operate.
• Consignment/used bikes/trade-ins - we are not currently participating in consignment sales or trade-ins.
• Returns – Items may be returned within 30 days for a full refund if brought back in new/unused condition and with original packaging. Special orders and labor fees are nonrefundable.
· Freight – Due to the cost imposed upon us to bring bikes into the shop, special order bikes are subject to a freight charge.